Datacenters

We operate 3 Datacenters and a global Content Delivery Network

We have a global client base spanning nearly 40 countries and we are one of the few U.S. based groups headquartered in Portland, Oregon. Although our flagship facilities are located on the West Coast, our datacenter footprint expands across North America and Europe.

Datacenter locations

United States
Portland, Oregon
Seattle, Washington
Boston, Mass

Content Delivery Network Points of Presence

We have 22 NR:CDN service points around the world

Regions

North America
Europe
Asia/Australia

Privately owned and managed infrastructure

A core strength is the ownership and management of our infrastructure. Premised on High Availability and distributed risk models, we have replicated our policies, procedures and practices across all layers of our infrastructure.

Physical security

Carefully planned physical security policies are an integral part of our daily operations. Some of our practices currently in place:

• 24/7/365 Manned Facilities
• 24/7/365 Security Services
• Proximity Cards for building entrance
• Biometric Hand Scanners for floor access
• Security Cameras monitoring (inside and outside premise monitoring)

Fire security

Our datacenters are equipped with two-tiered fire suppression systems. Waterless fire suppression (FM 200) can be triggered manually or by automatic sensors. This state of the art Fike/Cheetah FM 200 system is redundant and interlocked with HVAC, backed by dry pipe pre-action sprinklers.

Network security

Upstream Network Connectivity beyond our core routers is protected by Managed Security Services at the carrier level. Recorded network anomalies trigger escalation procedures to ensure mitigation begins before the attack.

Within our Core, Distribution and Access level switching fabric we utilize technologies such as Access Control Lists (ACL), Virtual Local Area Networks (VLAN) and packet filtering/analysis/inspection. Customers are securely segmented from each other with a unique private VLAN.

Below the Access Layer, an additional layer of security services is provided with managed security appliances. All layers of network protection include but are not limited to: DDoS, Anti-Virus, Cross Site Scripting (XSS), SQL Injection, IPS and IDS.

Secure Virtual Private Networks (VPN) isolate individual customer traffic to encrypt all inbound and outbound management traffic.

Backup mechanisms 

Our backup and archiving infrastructure utilizes Continuous Data Protection (CDP) software provided by BBS Technologies, Inc. CDP is a server software application that enables disk-based data protection and disaster recovery for servers running on Linux or Windows based operating systems. CDP Server protects disk volume data using synchronization over LAN and WAN networks storing point-in-time snapshots in disk-based storage. Both of our Datacenters are enabled with CDP backup/archiving platforms.

All servers are backed up every 24 hours to onsite and offsite locations. These backups occur between 10:00pm and 6:00am Pacific Standard Time and occur at the block level; putting minimal strain or load on the production and development servers. Onsite data backups are retained for a period of 30 days. Offsite data backups are retained for a period of 90 days. On the 31st or 91st day of the cycle, the oldest incremental snapshot will be purged from the storage arrays. Our Continuous Data Protection platforms allow multiple forms of data restoration:

• File based restoration
• Block level bare metal restore
• MySQL granular table level restoration
• Data restoration to a remote server or location over a LAN or WAN

Data restoration services are provided at no additional charge, and must be requested by an authorized person assigned to the Network Redux account. Restoration procedures can occur 24/7/365 and are given priority, queuing over standard backup procedures in our CDP platforms.

A look ahead - technologies for a healthy ecosystem

Sustainable technologies are paramount to our business model and advances in infrastructure. We are consistently expanding our virtualization footprint, with 90% of our architecture operating in a virtualized state. As a benefit of operating in Portland: a large portion of the energy we use is provided through environment-friendly solutions (such as wind power). We are currently in the design and implementation phases of a “sustainable cooling strategy” for our facilities using passive ventilation, cool outside air, securely ducted into our premises to cool our facilities. This allows for a reduction of cooling load and power consumption. This is a work in progress.

Please contact us if you have any questions regarding our operations and infrastructure in general.